RETURN & REFUND POLICY (PYJAMA SETS & SHORTS)
We want you to be happy with your purchase. If you are not satisfied, you may request a return or refund under the following conditions:
1. Return Eligibility
- Items must be requested for return within 7 days of delivery.
- Products must be unused, unwashed, and in original condition with tags and packaging intact.
- Items showing signs of use, damage, or washing will not be accepted.
2. Non-Returnable Conditions
- Products purchased during sale, clearance, or discount offers may not be eligible for return (unless defective).
- Returns are not accepted for personal hygiene reasons if the product has been used.
3. Damaged or Wrong Item
- If you receive a damaged, defective, or incorrect item, contact support within 48 hours of delivery with clear photos.
4. Refund Process
- Once the returned product is received and inspected, refunds will be processed within 5–7 business days.
- Refunds will be issued to the original payment method or as store credit, depending on availability.
5. Exchange Option
- Exchange is subject to stock availability and follows the same eligibility conditions as returns.
6. Return Request Contact
- For all return and refund requests, contact: Kananikrish130@gmail.com